Privacy Policy

Introduction This Privacy Policy describes how Hemashri Enterprises Operated by Satyasivan Molleti and its affiliates (collectively referred to as “Siddaz Grafix Operated by Satyasivan Molleti”, “we”, “our”, or “us”) collect, use, share, protect, and process your personal information through our website: https://www.marinthalmilesholidays.co.in/ (hereinafter referred to as the “Platform”). By accessing or using this Platform, providing your information, or availing any products/services offered through the Platform, you agree to the terms of this Privacy Policy, Terms of Use, and applicable laws of India relating to data protection and privacy. If you do not agree with this Privacy Policy, please do not use or access our Platform. 1. Information We Collect We may collect personal information including but not limited to: Full Name Date of Birth Address Mobile Number Email Address Payment Information Identity or Address Proof Transaction Details Usage Behaviour and Preferences Some sensitive personal data may be collected with your consent, including banking details, payment instrument information, or biometric information where applicable. You may choose not to provide certain information; however, this may limit access to some services or features of the Platform. 2. How We Use Your Information We use your information to: Provide requested products and services Process transactions and payments Improve user experience Resolve disputes and troubleshoot issues Inform users about offers, services, and updates Conduct surveys and market research Detect fraud and prevent illegal activities Enforce Terms & Conditions Where required, you will have the option to opt out of marketing communications. 3. Sharing of Information We may share your information with: Group companies and affiliates Business partners and sellers Payment gateway providers Logistics and delivery partners Government authorities or law enforcement agencies when required by law We are not responsible for the privacy practices of third-party websites or services linked through our Platform. 4. Security Precautions We adopt reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, transmission of information over the internet cannot be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their login credentials and passwords. 5. Data Retention & Deletion You may request deletion of your account through the Platform settings or by contacting us directly. We may retain certain information where required by law, for fraud prevention, pending disputes, or legitimate business purposes. Once your account is deleted, you may lose access to associated services and information. 6. Your Rights You may access, correct, or update your personal information through the Platform functionalities. You may also withdraw consent for processing your personal data by contacting us using the details provided on the Platform. 7. Consent By using this Platform and providing your information, you consent to the collection, storage, usage, and sharing of your information in accordance with this Privacy Policy. You also consent to receiving communications via SMS, phone calls, email, or messaging applications for service-related and promotional purposes. 8. Changes to Privacy Policy We reserve the right to update or modify this Privacy Policy at any time without prior notice. Users are advised to review this page periodically to stay informed about changes. 9. Contact Information For any questions, concerns, or requests related to this Privacy Policy, please contact us through the contact details available on our website.